Reference no: EM132820808
Congratulations! You have just been made manager of Fred Fiedler's Fantasy Haven, a specialty candy store. Managers can have, and use, a variety of leadership styles. The appropriate style to use depends on who is being led and elements of the specific situation.
- What is important in the situation for the manager to consider in figuring out which style will be most effective is defined differently by different Situational/ Contingency Theories?
- Consider each of the following employees and situations.
- Which leadership style would you suggest?
The styles to select from are autocratic, participative, and laissez-faire. Use each only once. Explain your reason[s] for your choice.
Provide your response(s) to:
1. Pops Sickle has worked at Fred Fiedler's Fantasy Haven since it opened 37 years ago. Even though Pops can handle anything that comes up in the store, he always passed up the chance to be manager because he doesn't want the "administrivia". Everyone else is out sick today so you and Pops are the only ones able to cover the store during the Valentine' s Day rush. What leadership style will you use? Why?
2. Randy Rancid isn't doing a great job [maybe "ok"], but his heart is sort of in the right place. He's gotten the chocolate-covered caramels stuck in with the soft creams for the fifth time this week. Your older customers are not amused. Randy has been with the store three years and was hoping to get the manager job. Randy has some new ideas, like developing a line of flavored popcorn. What leadership style will you use with Randy? Why?
3. Bubbles Gumm is about to blow it! This is Bubbles first job and she's a little nervous. She doesn't know a cashew from a hazelnut and panics when a customer asks for the All-American Triple Decker Hot Fudge Sundae. You don't want to chew Bubbles out since she just started a little while ago. What leadership style will you use with Bubbles? Why?
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