What kpis should be used at the distribution center

Assignment Help Supply Chain Management

Reference no: EM133433945

Wash & D ry (WD) i s a s mall manufacturing company with annual revenues for 2015 reaching $10 million. Located in Bellefonte, PA, WD produces various types of laundry and personal soaps as well as an array of paper products, such as paper towels and napkins. ? e unique nature of WDs products have allowed it to grow from a start-up in 2010 with revenues of $1 million to where it is today. WDs products are totally sustainable and command a higher price than competitors in the markets they serve. ? eir products are sold through both mass merchandisers as well as specialty retailers. WD manufactures it products in two plants in Bellefonte: one dedicated to the soap line and one to p aper products. From t hese two plants, finished products are t ransported to their distribution center located in Harrisburg, PA. From there, mixed shipments of soap and paper are sent to the retailer distribution centers where they are sorted and mixed with other products going to retail stores. As a relatively small company, WD had a very unsophisticated set of key performance indicators (KP Is). At t he p lant, t he KP I wa s "did w e m ake w hat w e w ere s cheduled t o make today." At the DC, the KPI was "did we ship what we were supposed to ship today." Although these two KPIs seemed to work in t he past, WDs growth and pressure from its retail customers for better service made it necessary for WD to consider developing a more comprehensive set of KPIs.

CASE QUESTIONS

1. If you were hired as a consultant to develop these KPIs for WD, how would you assess what KPIs they should be measuring? In general, what areas of service and cost would these KPIs address? Be sure to include both internal and customer KPIs.

2. What KPIs would you recommend for the manufacturing facility? Why?

3. What KPIs should be used at the distribution center? Why?

4. How would you measure the revenue and profit impacts of these new KPIs?

Reference no: EM133433945

Questions Cloud

Review an e-portfolio as an employer : What previous work(s) do you think would highlight yourself and your top learning achievement? If you were to review an e-portfolio as an employer.

Identify rfid technology : Apply and identify RFID technology and systems in the business industry. Identify and discuss the system components and their critical role in tracking assets.

How did the bp oil spill in gulf of mexico cause oil output : How did the bp oil spill in the Gulf of Mexico cause the oil output from the Gulf of Mexico to significantly dropped?

What are the advantages and disadvantages of decentralized : What are the advantages and disadvantages of Decentralized, Hybrid and Centralized purchasing systems?

What kpis should be used at the distribution center : What KPIs should be used at the distribution center? Why? How would you measure the revenue and profit impacts of these new KPIs?

How does shein support its dtc model : How does SHEIN support its DTC model through supply chain management?

What is npv of total cost with current manufacturing setup : What is the NPV of total cost with the current manufacturing setup? Should They do it? Assume that the company uses a 10% discount rate.

What product do they sell : What product do they sell? What market do they operate in (geography, product market space)? Who are their direct competitors?

How are some low-cost airlines find ways to reduce costs : How are some low-cost airlines find ways to reduce costs and remain profitable?

User Account

All Pages