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Question 1. Making judgements about others are unavoidable in the workplace, especially within the Performance Review/Appraisal process. Your text explores how this process can come with biases (pg 181-186) and decisions that can serve the organization well (193-196). The following video and audio clips provide two scenarios of managers having to provide feedback to their employees.
a) This video shows a difficult situation. Describe what could be the potential problems here. (75+ words)
b) In this audio clip a Performance Review is being conducted by the Manager and the Assistant Manager of a car rental branch. There are 4 individuals:
Shannon: Manager
Kimchee: Assistant Manager
Stacie: Staff/worker at the car rental branch
Jung: Another staff
Shannon is trying to train Kimchee in providing feedback to his staff. Describe what you see is the potential problems are in this scenario.
Question 2. Integrating further your readings from Chapter 3 (module 2 assigned reading) the chapter notes that "an employee's job satisfaction level is the best single predictor of behavior" and Chapter 4 which describes personality traits as fairly constant and often informing behavior. How would you contrast the leadership impact that someone like Shannon as compared to Kimchee would have on employees? What kinds of personality traits did you perceive for both of them and what cues or evidence are you using to make that 'judgement'? (100+ words)
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