What kind of impact might the receptionist personality

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Reference no: EM133008925 , Length: word count: 500

As many unique personalities come together within an organization, the processes and daily work within the organization can be impacted by the attitudes of the organization's members. Think of a receptionist at a doctor's office. When you enter the office, you find the receptionist smiling and offering to help patients with their questions. Their communication style is in a happy tone. You see their coworkers thanking the receptionist for helping other members of the team.

Question 1: What kind of impact might the receptionist's personality have on the doctor's patients?

Question 2: How might the receptionist's personality and attitude affect their job performance and decision-making skills?

Question 3: What else could the receptionist do to help improve the doctor's office?

Reference no: EM133008925

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