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What issues specifically concern the organization

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Reference no: EM133539933

Question

Briefly describe the situation. Include a link to the story (optional). What issues specifically concern the organization, brand, product, or service? What communication/marketing channels did the organization use to advise customers of the situation? How did the organization mitigate the problem and demonstrate customer care? Do you believe they handled the situation effectively? What would you have done differently?

Reference no: EM133539933

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