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A company has two service desks, one at each enterance of the store. Customers arrive at each service desk at an average of one every six minutes witth a Poisson distribution. The service rate at each service desk is four minutes in an exponentially distributed fashion. Use a single service desk (both idetical) for the following.
a. What is the utilization rate of the service desk?
b. What is the average length of the waiting line?
c. What is the average time that a person must spend at the service desk (waiting plus service)?
d. What is the probability that when you arrive there will be three or more people ahead of you?
Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..
Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..
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An analysis of the holding costs, including the appropriate annual holding cost rate.
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A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..
Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.
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Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.
Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.
Ccompare the effectiveness of different leadership styles in different organizations
Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.
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