What is the utilization rate for this service system

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Reference no: EM131283129

A group of mechanics at Ace Garage repair vehicles that break down at an average of λ = 7 vehicles per day (approximately Poisson in nature). The mechanic crew can service an average of μ=11 vehicles per day with a repair time distribution that approximates an exponential distribution.

a. What is the utilization rate for this service system?

b. What is the average time before the facility can return a breakdown to service?

c. How much of that time is spent waiting for service?

d. How many vehicles are likely to be waiting for service at any one time?

Reference no: EM131283129

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