What is the underlying cause of the conflict

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Reference no: EM132769394

Experimental Activity Assignment

This is a three-part Experimental Activity Assignment. You will read chapters from the book Getting To YES by Fisher & Ury and answer a set of questions based on the case study entitled, "A Team In Trouble." You will use primarily concepts from your book, Getting To Yes, to answer the questions. However, you may also use Crucial Confrontations... to enhance the quality of your answers. You should respond with short, detailed, and comprehensive answers. Length of answers will depend on your ability to demonstrate in a concise manner your grasp of the material. The purpose of this assignment is to measure students' ability to analyze, comprehend and apply their understanding of the material in a strategic manner. Once the assignment is complete you will have created a sample "Move to Action Plan". Each part of the assignment is worth 10 points.

you will read chapters 1, 2 & 3 and on week 2 you will complete part 1 of the Experimental Activity Assignment.

A TEAM IN TROUBLE

Part One

This short case describes a situation that can often be found with student teams. Students on this team have different personalities, interests, skills, and goals. Your role is to be a coach for the team, helping them to resolve their conflict and become more effective.

1. What is the underlying cause of the conflict?

2. If focusing on the interest, and not the position, what is the interest of all parties involved and how will each party's interest be communicated?

3. How will you decide what to confront (CPR)?

4. What steps will you take to manage the conflict?

you will read chapters 4, 5 & 6 and you will complete part 2 of the Experimental Activity Assignment and use the case study

A TEAM IN TROUBLE

Part Two

Invent options for mutual gain for all parties involved, and for each option explain the potential benefits and risks.

How will you create a safe environment?

How will you get all parties to participate in a brainstorming session to resolve their differences, and what are the possible results of a brainstorming session?

What are some of your objective criteria?

you will read chapters 7, 8 & 9 and you will complete part 3 of the Experimental Activity Assignment

A TEAM IN TROUBLE

Part Three

If all else fails what will be your alternative plan?

What course of action will you take if you can't get all parties to cooperate?

Once you get all parties back on track and focused, what will be the final resolution?

What will be the follow-up plan?

Reference no: EM132769394

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