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What is the troubleshooting process for determining cause

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1. 'The easiest, the most tempting, and the least creative response to conflict within an organization is to pretend it does not exist, Lyle E. Schaller Respond to the quote above. D you agree or clisagree? Why, or why not? In addition, respond to one or both items below:

• Lessons learned: Describe a situation, recently or in the past, where you encountered conflict. How did you handle the situation? How could you have handled the situation more effectively?

• Conflict resolution suggestions: Share a real or hypothetical situation with the class to seek their input on a best way to handle the situation.

2. A user reports that the built-in Wi-Fi card in his laptop, which worked yesterday, no longer detects any Wi-Fi networks.

• What is the troubleshooting process for determining the cause of this problem?

• What do you think is the problem?

• In your responses to your classmates, add any information they may have missed or discuss what you think is the cause of the problem.

Reference no: EM131214243

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