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Virginia College promotes a wide variety of executive training courses for firms in the Arlington, Virginia, region. Director Wendy Tate believes that individually written letters add a personal touch to marketing. To prepare letters for mailing, she conducts a time study of her secretaries. On the basis of the observations shown in the following table, she wishes to develop a time standard for the whole job. The college uses a total allowance factor of 12%. Tate decides to delete all unusual observations from the time study. What is the standard time?
Element
Observations (Minutes)
Performance Rating (%)
1
2
3
4
5
6
Typing letter
2.5
3.5
2.8
2.1
2.6
3.3
85
Typing envelop
.8
.6
3.1a
.7
100
Stuffing envelope
.4
.5
1.9a
.3
95
Sealing, sorting
1.0
2.9b
.9
4.4b
125
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