Reference no: EM132317538
Topic - Managing People
Learning outcomes - This topic will get you started on your way to achieving these learning outcomes in the subject:
- critically analyse and evaluate a variety of management and organisational theories and practices in the context of the contemporary business environment;
- reflect critically on management issues such as ethics, sustainability, innovation and digital disruption and how they are shaping 21st century organisations.
To achieve these learning outcomes, we will be looking at three key points:
1. What is the scope of the manager's task in working with people in the context of VUCA world?
2. What practical framework can we use to think through the implications of some of the GREAT BIG challenges that face our organisations when it comes to working with people?
3. What is a tool that can be used to gain a better understanding of our people?
Learning activity 1 -
Whether you are new to management or a more seasoned manager, it is not difficult to think of examples of conflicting values and choices that need to be made in working with people. You have seen one example in the elevator pitch. What are some other examples?
Learning activity 2 -
As you know, the business environment of an organisation has a direct impact on the way it should be thinking about managing people. So, from a human capital perspective, what are the forces and trends that any organisation must take into account?
For example, one factor is the composition of the internal and external labour force. What else?
Learning activity 3 -
This is an important insight to get. We are saying here that there is a relationship, a connection, between management values and the theory-in-use that is applied to working with people. This, in turn, will shape attitudes and behaviours.
For example, the capabilities that a major hotel will need to develop are shaped by the business environment, absolutely. But, they are also shaped by the values that managers believe are important in treating people. How? Explore this taking the example of a major hotel.
1. How would the values of managers shape the theory-in-use that they apply?
2. If you as a guest wanted to observe the management values in operation at a major hotel, where would you look?
Case discussion activity: In a world of pay
Using the knowledge that you have gained from the topic and other resources that you locate, answer the following questions:
1. What conflicting values are evident in this case?
2. What advice would you give Renate Schmidt about a way forward that resolves the values conflict?
3. What management competencies do you believe this case highlights that are important for the 21st century leader-manager in VUCA world?
Attachment:- Assignment File.rar