Reference no: EM133431206

Case Study: A strategic plan is a document used to structure and communicate organizational goals. It is also used to mitigate risks and alleviate the potential for legal cases. Barbara receives information that an additional, more pressing issue at a satellite clinic is not documented in the original UCCO case. This issue relates to the emergency care clinic, which treats patients with trauma-related injuries. The clinic has been over-utilized for the past year, resulting in stressed staffing, overwhelming costs, and decreasing quality of patient care and customer satisfaction. Staff productivity is affected by personal cell phones, and clinic equipment is often used for social media.

In one case, a 13-year-old patient was seen for trauma care by the UCCO Emergency Clinic. The patient's parents clarify to the staff that they are unwilling to consent to any procedure involving blood products or transfusion. The risks are explained to the parents. The patient arrived unconscious but shortly regained consciousness. After the parents leave the room, the patient tells the nurse that she fears death and would like any care, including blood procedures and products, to save her life. The nurse later finds out that the rejection by the parents was due to religious reasons. The nurse quickly discusses the case with fellow employees, one of which posts comments on her social media page using a clinic-owned computer. The nursing director gives a verbal warning to all involved nurses and staff.

The databases use primary search languages (controlled vocabulary/keywords) to determine ethics laws specific to this situation. Some keywords to consider are the healthcare professional code of ethics. Then, refine your searches based on your search results. Ensure to include at least three credible academic sources in your paper.

Questions: Using your research, address the following points in a minimum of the 3-page report:

• Was the nursing manager legally compliant with protecting patient information? Explain the legal risks and support with federal legislations and professional expectations, such as HIPAA and professional codes of ethics.
• What bearing do the age and religious requests have on the patient's case? Are there medical and ethical laws that supersede the parent's requests?
• What is the role and importance of communication among UCCO facilities, particularly about compliance and ethical standards?
• What are the ethical and professional factors of using social media?
• Were the reactions to the patient's case illegal or just unethical? How does this align with UCCO's mission, values, and strategic action plans? How does it compare to your personal beliefs and values?