Reference no: EM133061351

SITXWHS001 Participate in safe work practices

Quiz

Question 1. What is the purpose of WHS legislation and what does this entail in terms of duty of care for a business?

1. A business has a duty of care towards its employees and customers to provide as safe a workplace as is possible.

2. Industrial accidents result in not only actual costs in dollar terms, b nut there is also the emotional trauma suffered by the worker and their colleagues, friends and relatives.

3. WHS legislation is designed to minimise the risks involved, but can never stop accidents completely.

4. WHS legislation was designed to eliminate all workplace accidents.

5. Risks can never be completely eliminated regardless of the measures that are put in place.

Question 2. The following statements relating to WHS legislation applicable in Australia are: (Please tick the correct answers)

1. Safe Work Australia was created to develop and implement a consistent set of WHS laws, regulations and codes of practice throughout Australia.
2. Federal Work Health and Safety Act was passed in 2011 and all states have now implemented their own Work Health and Safety Act and Work Health and Safety Regulations, based on the Model Act
3. Federal Work Health and Safety Act was passed in 2011 and all states except Victoria and WA have now implemented their own Work Health and Safety Act and Work Health and Safety Regulations, based on the Model Act.

Question 3. Under the WHS Act employers have the following obligations so far as reasonably practicable: (Please tick the correct answers)

1. To ensure the health and safety of workers engaged, or caused to be engaged by the person.
2. To ensure the health and safety of workers whose activities in carrying out the work are influenced or directed by the person, while workers are at work in the business or undertaking.
3. The primary duty of care requires duty holders to ensure health and safety, so far as is reasonably practicable, by eliminating risks to health and safety.
4. If it is not reasonably practicable to eliminate risks to health and safety, employers must not engage employees to undertake such activities.
5. If it is not reasonably practicable to eliminate risks to health and safety, employers must minimise risks so far as is reasonably practicable.

Question 4. Under the WHS Act workers have the following obligations: (Please tick the correct answers indicating True or False)

1. While at work, workers must take reasonable care for their own health and safety and that of others who may be affected by their actions or omissions.
2. Workers must comply, so far as they are reasonably able, with any reasonable instruction given by the persons conducting a business or undertaking (PCBU) to allow the PCBU to comply with WHS laws.
3. Workers must cooperate with any reasonable policy or procedure of the PCBU relating to health or safety at the workplace that has been notified to workers.
4. Workers must follow any instructions of the PCBU which increase business productivity and minimise operating costs.

Question 5. The following statements regarding worker's compensation are: (Please tick the correct answers)

1. Each state has a Work cover authority responsible for enforcing WHS legislation and analysing claims for workers' compensation.
2. Generally, the amount of compensation increases with the amount of time off work.
3. The basic compensation amounts are consistent regardless of the severity of the injury or disability to ensure fairness.
4. Under WHS legislation, victims of workplace accidents can be compensated and businesses and individuals can be fined for negligence.

Question 6. WHS procedures which should be in place in a workplace include: (Please tick the correct answers)

1. Hazard identification
2. Risk assessment
3. Risk control
4. Staff meetings
5. Incident and accident reporting
6. Emergency situations
7. Consultation

Question 7. What is hazard management and who should be involved in hazard management in the workplace? (Please tick the correct answers indicating True or False)

1. Essential skills in hazard management include being able to identify potential hazards; calculating the risk involved with the hazard; and controlling the hazard.
2. Hazard management is a crucial part of keeping your workplace safe and preventing dangerous occurrences.
3. Hazard management is a thorough once off process that involves everyone in the workplace.
4. Hazards are any things that have the potential to cause injury, death or illness in the workplace.
5. Hazards always arise within the workplace and never outside the workplace.
6. Hazards can be occasional, periodic or ever-present; it can be a process, event or activity.
7. Whatever the hazard or its source, it is imperative that the hazard is identified, the risk assessed and the situation surrounding the hazard is managed.

Question 8. Match the type of hazard to the relevant definitions:

Biological and radiation hazards		stress, harassment, discrimination, workload and security
Chemical hazards		viruses and bacteria, microwaves, UV and x-rays
Ergonomic hazards		fumes and vapours, handling and spillage, incorrect storage
Physical hazards		workstation design, equipment, tools and manual handling
Psychological hazards		noise, vibration, lighting, temperature, air quality, working area, poor flooring

Question 9. What are the basic requirements for the safe handling and use of chemicals? (Please tick the correct answers indicating True or False)
1. The Tourism and Hospitality industry uses many chemicals for cleaning and sanitation and it is important to follow the instructions on the packaging.
2. A Safety Data Sheet (SDS) must be kept for all chemicals used in the workplace.
3. If no SDS is provided by the supplier then a SDS must be purchased for each chemical used on the premises.
4. Chemicals need to be handled and stored correctly and should never be mixed together as this can cause a dangerous reaction or explosion.
5. You must wear gloves, eye protection and protective clothing to prevent any acid burns, particularly to the eyes, nose and mouth.
6. Commercial cleaning agents often contain acid and vapours can be harmful to your skin or lungs.

Question 10. Which of the following statements relating to ergonomic hazards are true? (Please tick the correct answers)
1. Hazards such as Occupational Overuse Syndrome (OOS) for a person working at a computer all day, can be minimised or avoided by careful planning of the arm support and the type of chair.
2. In essence, OOS is quite rare and cannot be removed with good planning of work areas.
3. The workstation needs to be set up at a low height so the user can bend over their work.
4. Equipment and tools should be designed to minimise harm.
5. Desks, benches, chairs and office equipment should be purchased with ergonomics in mind.

Question 11. What are the requirements under the National Standard for Manual Handling? (Please tick the correct answers indicating
True or False)

1. As an employee, if you are aware of anything in your workplace that could be a manual handling risk, you should discuss it with your supervisor and try to find the best way of eliminating or reducing it.
2. Practical control measures include redesigning the task or load that needs to be moved.
3. Providing mechanical handling devices such as hoists or trolleys are efficient practical control measures.
4. Specific training for particular handling tasks is not a practical control measure.
5. The National Standard for Manual Handling requires that all tasks in your workplace involving manual handling are identified and that the risk or likelihood of injury is assessed.
6. Where there is a risk of injury, suitable and practical control measures must be introduced.

Question 12. The following statements relating to the prevention of workplace accidents are: (Please tick the correct answers)
1. In order to prevent workplace accidents and injuries, you must follow your WHS procedures.
2. It is your duty to take reasonable care of yourself, other colleagues and the public.
3. When you undertake your duties, make sure that you follow the correct professional procedures for the job as this will eliminate all accidents.
4. If you are aware of WHS hazards in your workplace, either bring them to the attention of your supervisor or take action yourself in the case of an immediate risk.
5. If it is a hazard that is easily dealt with, such as broken glass, make sure you remove it from the immediate workplace area by collecting the broken glass, vacuuming the area and disposing of the glass correctly.
6. Any workplace policies that are aimed at reducing WHS risks must be adhered to, e.g. protective clothing must be worn when handling chemicals.

Question 13. The following procedures are measures to prevent workplace accidents and be prepared for emergencies: (Please tick the correct answers)
1. Participate in all relevant training, as this will prepare you for the correct response in emergency situations.
2. Remain current and read industry journals.
3. Pay attention to the basic drills that are conducted at many workplaces, teaching you to respond correctly.
4. Familiarise yourself with the organisation's policies and procedures so you can assist colleagues or customers during an emergency.
5. Be aware of the location of your emergency exits and assembly points.
6. Know the correct type of fire extinguisher for different types of fire such as electrical, oil and chemicals.
7. Ensure that accident report forms or ‘near miss' forms are kept for reporting requirements and to evaluate any areas that require preventative measures.

Question 14. The following statements relating to injury risks in the tourism industry are: (Please tick the correct answers indicating True or False)
1. Ergonomically designed furniture and equipment does little for the prevention and elimination of long term damage due to OOS.
2. Manual handling of boxes, brochures and equipment is part of the job and you need to be aware of safe manual handling procedures.
3. On tours, the risk of injury is considerably lower, with issues such as car accidents, dangers in the natural environment and slips and falls not being a common occurrence.
4. Issues, such as horse riding and the adventure components of tours do not need to be assessed with regards to their risk.
5. Trips, slips and falls can occur, so ensure that electrical cables are taped down or covered with carpet, spills are cleaned up immediately and a sign is erected to alert workers and visitors to a slippery surface.
6. Working in the office all day requires you to undertake exercises to maintain correct posture and to prevent OOS.

Question 15. What are the common safety precautions you must take in a kitchen or pastry kitchen to prevent injury and accidents?
(Please tick the correct answers)

1. The risk of injury, burns and falls is high therefore correct work practices must be employed.
2. Use the correct knife for the task at hand and place a non-slip mat under your cutting board to prevent it from moving.
3. Blunt knives require excessive pressure when cutting, which in turn reduces the likelihood of serious cuts.
4. Learn the correct procedures for using all machinery including how to correctly assemble and disassemble them.
5. Slicing machines, blenders and large equipment like mincers and bandsaws can lead to serious injury and even death if incorrectly handled.
6. Make sure you wear the suggested protective clothing and never clean a machine when it is connected to power.
7. Any faulty or broken leads will not cause harm provided the equipment has been safety tagged.

Question 16. The following statements relating to WHS in a Restaurant or bar area to prevent injury and accidents are: (Please tick the correct answers)
1. Each piece of equipment has its own associated risks and hazards so you must follow the SOP.
2. Potentially dangerous inert gases are used in compressed gas cylinders, e.g. for beer kegs, in supply systems, e.g. pipes and regulators, as well as in post-mix systems.
3. Leaks of gas from these systems can be smelly, especially in confined spaces such as cellars, so it is important to sniff the air before entering.
4. The Australian Standard AS5034: Installation and use of inert gases for beverage dispensing provides information about specific details relating to inert gas safety.
5. Chipped or cracked glasses and crockery must be discarded as soon as you have received replacement items.
6. Always clean up spills and broken glass as soon as possible.
7. Use manual handling techniques when moving heavy items such as kegs.

Question 17. Drag the correct internal measures to enhance security in a business into the grid: (Please tick the correct answers)
1. Prevention of theft
2. Security of patrons and workers
3. Emergency procedures
4. Financial controls
5. Periodic Criminal history checks of staff
6. Limiting access to certain areas of the premises
7. Provisions for effective reporting

Question 18. Please tick the correct answer indicating True or False:
Contract security services are often used for crowd control at large events, such as concerts, to ensure that any disturbances are controlled before they escalate.

Question 19. The following are measures to ensure the safety, security and privacy of guests: (Please tick the correct answers)
1. All staff must be aware of the rights and responsibilities under privacy legislation.
2. If you are unsure on a privacy issue, check with your supervisor before revealing any information.
3. It is a breach of privacy laws to share customer's details with another party.
4. Room numbers and guest details should only be made available to individuals who claim to be a guest's friend or family member.
5. Preventive measures and SOPs for security issues will assist in most instances.
6. Safety deposit boxes, contain valuables of guests and SOPs ensure that the correct person receives the contents and is able to carry out any transactions in private.

Question 20. How could you ensure appropriate security measures for documents including financial statements, files and electronic data to prevent loss? (Please tick the correct answers indicating True or False)
1. Some documents, especially financial statements, must be kept secure and out of view of ordinary people.
2. Secure, waterproof filing systems are available and should be used for sensitive documents.
3. Electronic files and important data should be backed up regularly and stored in a separate location.

Question 21. Please tick the correct measures for effective key control and security access into the grid:
1. Always sign out the set of keys, noting the time and key number.
2. Do not attach the key to your uniform so it is not visible to others.
3. Never use your key to give another person access to a room.
4. If a guest has locked themselves out of their room you should provide service and unlock the door for them.
5. If a key has been left in the keyhole, remove the key and take it to your supervisor.
6. If a door has improperly been left open, quietly close it and report it to your supervisor.
7. At the end of the shift, sign in the key, again noting the time and key number.

Question 22. Emergencies which might be encountered in a TH&E business could include: (Please tick the correct answers)
1. Fire
2. Armed holdup
3. Power Failure
4. Bomb threat
5. Medical emergency
6. Personal threats
7. Lost Room Key
8. Unexpected death

Question 23. The following statements relating to procedures during an emergency are: (Please tick the correct answers)
1. Emergency procedures should be strictly followed, as they have been developed to ensure the safety of staff and customers.
2. Whenever you are in doubt about what to do, you should seek assistance from the HR manager.
3. Your manager should be able to tell you what to do in case of an emergency.
4. Workplace policies and procedures for emergency situations will involve documenting the incident so that there is a record of what occurred and so that future planning and training can be structured based on known situations.
5. Any documentation for reporting should be standardised to ensure all necessary details are filled in to support external audits and investigations.
6. In some cases it may be necessary to provide a description to police or security personnel.
7. Every incident must be written up in a brief manner, so that other people can analyse the incident to see what happened and then write a thorough report.

Question 24. Employees are obligated to participate in WHS processes. Typically these would include: (Please tick the correct answers)
1. Hazard identification
2. Induction and safe work practices training
3. WHS consultation meetings
4. Reporting unsafe practices and WHS issues
5. Risk assessment
6. Voluntary attendance at emergency drills
7. Suggesting improvements
8. Making joint decisions regarding WHS issues

Question 25. Under the WHS Model Act, employers must consult with workers and take their views into account when considering making decisions about: (Please tick the correct answers indicating True or False)
1. Ways to eliminate or minimise risks
2. The adequacy of facilities for workers' welfare at work
3. Procedures for consulting with workers
4. Procedures for resolving health and safety issues
5. Procedures for monitoring the health of workers or workplace conditions
6. The amount to be charged to staff for additional training required for WHS procedures
7. How to provide health and safety information and training to workers.

Question 26. Select the suitable methods to engage in WHS consultation: (Please tick the correct answers)
1. Daily discussions
2. Diary entries
3. Staff socials
4. Whiteboard notices
5. Suggestion box
6. Staff meetings
7. Emergency drills
8. WHS meetings
9. Feedback surveys

Question 27. As part of an effective WHS system provisions for reporting would include: (Please tick the correct answers)
1. An essential part of the WHS system is the identification and reporting of unsafe, strange, or suspicious instances.
2. By reporting an unsafe practice, you will allow management to take steps to train staff in better work practices.
3. By reporting an unsafe practice, you are helping to ensure effective punishment.
4. If you see unsafe work practices but do nothing about it, then you may be found to have some responsibility if an accident occurs.
5. You should always report an unsafe work practice that can result in an accident, injury or other incident.