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What is the proper response to reports

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Reference no: EM132589925

As a member of the Board of Directors at a for-profit HCO.

  1. What is the proper response to reports indicating that customer satisfaction scores are below the minimum goal for the second consecutive quarter?
  2. What is the proper response to a problem on a strategic protection report?
  3. In these two situations, what should the Board of Directors expect from the CEO and executive management team?

Reference no: EM132589925

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