What is the present service level for the two

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The National Bank of Germany is opening a new bank teller. Management estimates that customers will arrive at the rate of 10 per hour. The teller who will staff the window can serve customers at the rate of one every four minutes.

What is the present service level for the two, three, four person limit?

What must be the service rate to assure 95 % level of service with three person limit?

Reference no: EM132245591

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