What is the percent change in multifactor productivity

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The software firm that writes the Multiple Listing Service's database tool have proposed a new search engine for their use. They charge their clients $585 for each property search and pay their clerks $13.75 per hour. Currently, a typical search process requires 41 minutes of each person's time. With the new tool, they will need only 39 minutes per search but they will be charged $1.98 per search in fees. What is the percent change in multifactor productivity compared to the current search process? (Keep two decimal places in your answer)

Reference no: EM131430035

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