What is the overall trend in the performance

Assignment Help Operation Management
Reference no: EM13844976

MountainMole Foods has decided to use the perfect order measurement approach to track its logistics performance. According to MountainMole, a perfect order is one that (1) is delivered on time, (2) arrives in one complete shipment, (3) arrives undamaged, (4) is correctly billed. MountainMole has the following performance figures for the past four years: (Assume that there is at most one error per order.)

Year

2000 2001 2002 2003

Total Shipments 250,000 320,000 360,000 380,000

On-time Shipments 190,000 290,000 340,000 345,000

Complete Shipments 198,000 275,000 318,000 350,000

Undamaged Shipments 196,000 270,000 346,000 378,000

Correctly Billed Shipments 180,000 235,000 268,000 282,000

a) Calculate performance for each of the four years. What is the overall trend in the performance, if any? What factors explain the results?

b) If you were looking to improve MountainMole’s logistics performance, what areas might you concentrate on based on these results?

Reference no: EM13844976

Questions Cloud

Target of the process-is the process capable : Consider a plant that packages peanut butter. For each jar the upper spec limit is 8.7 oz. and the lower spec limit is 7.3 oz. The standard deviation of the process is 0.2 oz. If the mean (target) of the process is 7.6 oz., is the process capable?
Identify the motives behind women dressing for shopping : Dressing for the thrill: An exploration of why women dress up to go shopping. State some of the factors that contribute to pleasurable shopping experience. Identify the motives behind women dressing for shopping. What are the managerial implications ..
Does subliminal advertising work : Does subliminal advertising work? Support your view. Assuming that some forms of subliminal persuasion can influence consumers; do you think the use of these techniques is ethical? Explain your answer.
Sensory adaptation affect advertising comprehensive : How does sensory adaptation affect advertising comprehensive? How can marketers overcome sensory adaptation and increase the like hood that consumers will notice their ads?
What is the overall trend in the performance : MountainMole Foods has decided to use the perfect order measurement approach to track its logistics performance. According to MountainMole, a perfect order is one that (1) is delivered on time, (2) arrives in one complete shipment, (3) arrives undama..
Process capability ratio of the bottle filling process : A barbecue sauce producer sells their product in a 40 ounce bottle. Their historical process mean has been 40 ounces with a standard deviation of 0.5 ounces. If their tolerance limits are set at 40 ounces plus or minus 2 ounce, what is the process ca..
How can goal-seeking-mission-driven-purposeful organization : How can goal-seeking, mission-driven, purposeful organization use information and information technologies to gain a competitive advantage in its attempt to outperform its competitors in achieving its goals?
Agreed to run a break-bulk warehousing operation : Astro Industries of Minneapolis, MN, makes weekly shipments to 20 customers in the Dallas area. Each customer’s order weighs, on average, 1,500 pounds. A direct truck shipment from Minneapolis to Dallas costs $1,800. The maximum load per truck is 40,..
Which location will result in the lowest total cost : Jimbo Elrod has obtained fixed and unit variable cost in formation of four potential locations for his professional wrestling school and summarized it in the table below. All values are in dollars. Jimbo plans to charge the same amount for tuition re..

Reviews

Write a Review

Operation Management Questions & Answers

  Identify a real-life example or application

Identify a real-life example or application of either the binomial or Poisson distribution. Specify how the conditions for that distribution are met.

  Research the elements of business

Using your current work organization (or an organization of interest) and a second organization in the same industry as the subject matter, research the elements of business, compare and contrast the two selected organizations, and prepare an APA ..

  Level of detail needed for a complete cost estimate

How will you reach the level of detail needed for a complete cost estimate? What items should you include in your cost estimate that are not explicitly present in the project schedule?

  Describe reciprocal obligation as ethical source of right

Describe “reciprocal obligation” as an ethical source of the right to privacy.

  Presentation on operations management

The warehouse manager thought your presentation on operations management was extremely valuable to the company. He now wants to shift the conversation to focus on his warehouse department.

  Trade unions and multinational companies

"Trade Unions and Multinational Companies" Please respond to the following: Examine one (1) of the constraints that trade unions have placed on multinational companies. Propose two (2) possible actions that multinational companies can take in order t..

  Minimum of three factors-trends for further analysis

Using ideas from class materials, the assigned readings and your own library research, write a three-to four-page research analysis paper (1,500 to 2000 words) discussing the evolving future of HR practice. What should organizations do to prepare for..

  What form of organization should fleming select for his new

read the scenario set out below and discuss the questions that follow itart fleming is a design engineer with a proven

  Describe the political and legal systems

Describe the political and legal systems. How much does the government intervene in the private sector. How will that affect your financial institution

  Explain how use of this type of power could be applied

Classify at least one source of power which Jack also Jenny should employ to address this situation. Describe the characteristics of a leader who possesses the power which you chose. Explain how use of this type of power could be applied by Jack a..

  Discuss how the availability of newer tools might affected

Discuss how the availability of newer tools might have affected the choices and priorities on which Alex focused.

  What is organizational change

What is organizational change? Describe and explain the forces for and resistances to organizational change.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd