Reference no: EM132266181

1. A pareto chart showing complaints at a city hospital would:

Show the most common category of complaint first.

Identify common complaint categories in a pie chart.

Focus employees on 80% of the complaints.

Focus management on the easiest problems to solve.

2. Companies often spin off a small % of its ownership as a subsidary eg. 20%. What is NOT a reason for a partial spin

it is an inerim step to establish dedicated equity analyst coverage and create a market in the new stock before later spinning offf the rest of the option

to maintain control over the business while exposing it to new markets

to avoid paying corporate income tax on a partial sale of the business

all the above are reasons for partial spin

3. Which of the following is not one of the benefits that Best Buy experienced when they changed HR policies to implement a "Results Oriented Work Environment"?

less stress for employees

employees felt fewer work versus homelife conflicts

reduced cost of employee benefits

reduced employee turnover

4. Which of the following is not one of the characteristics of effective teams?

Ground rules are established early on.

Leadership may shift among team members.

Members are willing to challenge assumptions.

Team members with hidden agendas.

5. What's the most effective strategy to overcome groupthink?

Remind the team about the project schedule.

Allow peer pressure to influence decisions.

Ensure team members have diverse backgrounds and experience.

Assign a leader to make decisions.