Reference no: EM131727919

Project:

A steel processing company, XYZ Ltd. currently operates from a small processing plant. The company is witnessing a steady growth in its business. Considering the increase in demand for its products, the top management of the company realized that its existing processing plant will not be sufficient to fulfil its forecasted demand. Hence, a decision was made to set up a new plant with an increased capacity. The company is in the process of evaluating and selecting the most favorable location out of three shortlisted alternatives. The new facility will have two work centers, WC-1 and WC-2 for its jobs, to improve its operational efficiency by minimizing time constraints.

Along with setting up this new facility, it wants to redesign its existing processes to streamline its supply chain and improve its overall performance. The emphasis of the company is on restructuring core activities like inventory management, vendor evaluation, and material replenishment. Therefore, it needs to undertake the benchmarking process to achieve high quality standards in its functions. From the organization's point of view, the management also wants to reframe its vision and strategies to sustain and grow in the business market.

Assume, you are one of its key decision-makers in the top management, provide your views and suggestions on the following questions.

1. Considering the operations of your organization, suggest which Push, Pull, or Push Pull strategy is most suitable to attain effective supply chain integration? Justify your answer.

2. Your company's three shortlisted locations were rated and the important factors for each are shown in the table below. Evaluate which location is the most suitable.

3. Explain the various forms of benchmarking that your organization can adopt to improve its business performance. Also, conduct an external benchmarking exercise to compare the performance of your company with any existing renowned organization of your choice.

Location Factors	Weight (W)	Location 1 Rating (R)	Location 2 Rating (R)	Location 3 Rating (R)
Proximity to Market	0.25	60	70	75
Availability of Raw Materials	0.25	90	80	85
Availability of Skilled Labor	0.15	70	62	80
Transportation Facilities	0.15	75	80	70
Basic Amenities (water, electricity etc.)	0.20	75	90	85
Basic Amenities (water, electricity etc.)	1.00

4. Your company wants to evaluate the performance of its three major vendors on factors like quality of delivery, on-schedule delivery, and price. Likewise, it has given weights to each of these factors, as follows:

• Quality of delivery = 40 points
• On-schedule delivery rate = 30 points
• Price rating = 30 points

Other relevant data is provided in the given table below. With the help of a weighted point plan determine the most preferable vendor.

Factors	Vendor A	Vendor B	Vendor C
Quality Delivery Rating
Total Shipments Received	100	60	50
Percentage with Normal Rejects	50%	70%	60%
Weighted Quality Rating
On-schedule Delivery Rating
Percentage on Schedule	60%	80%	90%
Weighted On Schedule Delivery Rating
Price Rating
Average Unit Price	50%	65%	60%
Ratio of Lowest Price to Actual Price
Weighted Price Rating
Composite Rating

5. In line with your company's plans to expand its operations, the new facility will be established with two work centers. Depending on the predefined processes, every job has to be first processed on WC-1 and only then it can proceed to WC-2. The processing times for the jobs on the two work centers are given in the table below.

JOB	Work Center          1      (WC-1)	Work Center  2 (WC-2)
P	8	9
Q	5	6
R	7	5
S	4	8
T	9	7

Using Johnson's rule, calculate the lowest make-span and the total idle time.

6. What are the various Inventory Control Techniques that your company can implement to ensure efficient inventory management?

7. Your company uses different methods to order raw materials. For raw material A, the it uses the EOQ model. Suppose, the cost of placing an order of iron ore (S) = '500 per ton, the cost of holding them (C) = '40 per ton per year, and the annual demand for it (D) = 1000 tons per year. Calculate the optimal order quantity that the organization should order and determine the number of times it has to place the order in a year.

8. Your company uses the Lot-For-Lot method to plan replenishment orders of raw material B. The MPS schedule for the same is given below

MPS Schedule for item B	Period
	1	2	3	4	5	6	7	8	9	10
	50	45	55	5	25	55	45	10	45	70

If the cost per order is ' 100, compute the total cost of inventory with the help of the table below.

ITEM A	LLC:1		Period
LOT SIZE:	L4LT:1	Period	1	2	3	4	5	6	7	8	9	10
Gross Requirements			50	45	55	5	25	55	45	10	45	70
Scheduled Receipts
Projected on Hand = 50
Net Requirements
Planned order Receipts
Planned order Releases

9. Explain the components of the Gartner Competency Model in context to your company.

Questions -

Economics -

Question 01: Explain managerial economics. Explain with an example, why is it necessary for a manager to have knowledge of Managerial Economics and its relationship with other sciences?

Question 02: Explain the law of supply.

Question 03: When the price per unit of mobile is '15,000, the quantity supplied is 10,000 units. When the price increases to '19,000, the quantity supplied is 12,000 units. Calculate the price elasticity of supply.

Question 04: Explain the different methods of measuring utility in your own words

Question 05: Explain the external and internal factors that can affect demand forecasting in your own words.

Question 06: What benefits and disadvantages does a firm have due to large scale of production?

Question 07: Explain the short-run cost-output using cost functions and cost curves

Question 08: Suppose you want to launch a new mobile in the market. Analyze the type of market structure you are entering into. What will be your advertisement strategy, pricing policy, etc.

Question 09: Discuss pricing strategies which is to be considered while making pricing decisions.

Question 10: How can profit be evaluated? Discuss the different theories of Profit.

Question 11 Discuss short-run and long-run production function. Explain the Law of Diminishing Returns with an example.

Question 12 Discuss the alternative objectives of a business firm?

POIM -

Q1: Which are the decision areas for the production and operations manager?

Q2: Define Demand Forecasting. What makes a good forecast? List the characteristics of forecasting along with the factors to be considered while selecting the forecasting method.

Q3: List down the similarities and dissimilarities between product and service design.

Q4: Determine which site should be selected depending on the various location factors by using the Location Rating method.

Location Factors	Weight (W)	Site 1 Rating (R)	Site 2 Rating (R)	Site 3 Rating (R)
Employee pool	0.35	100	90	85
Proximity to supplier	0.25	90	95	85
Proximity to customers	0.15	75	80	70
Wages rate	0.1	60	65	60
Air service	0.05	70	65	75
Shipping Modes	0.05	85	80	75
Community environment	0.05	50	70	65

Q5: Explain the relationships among the long-range, medium-range, and short-range production plans, with example.

Q6: Measure the performance of scheduling by applying the various priority sequencing rules, from the following data:

Jobs	Estimated time (t) Days	Promise date ( Days from now)
A	1	3
B	4	2
C	5	2
D	2	5
E	3	7

Q7: What do you understand by Materials Planning? Explain the different techniques of Materials Planning and control with examples.

Q8: A certain type of computer costs '40,000 and the annual holding cost is 25%. Annual demand is 1,00,000 units, and the order cost is '500 per order. Determine:

What is the most economical order quantity?

How many orders will be placed per year?

How much time will elapse between orders?

Q9: Determine the total cost of the inventory in the given data, using:

(a) The lot-for-lot technique

(b) The Economic Order Quantity technique

Q10: The following data was obtained over a 5 day period to indicate X and R control chart for a quality characteristic of a certain manufacturing product that had required a substantial amount of rework. All the figures apply to the product made on a single machine by a single operator. The sample size was 3. Two samples were taken per day. Comment on the process using X and R charts.

Sample Number	Observations
	1	3	3
1	10	12	13
2	7	10	8
3	11	12	9
4	10	9	9
5	8	11	11
6	11	8	8
7	10	12	13
8	10	12	12
9	12	13	11
10	10	13	7

Q11. What do you understand by service processes? Also, explain the customer contact matrix for a service process.

Q12. What kind of aggregate planning strategy should be utilized in the following examples:

1. Aluminum Production Unit

2. School bag manufacturing company Please give an explanation.

Q13. What do you understand by operations scheduling? Discuss the various types of priority rules? Also, distinguish between CPM and PERT

Q14. Explain the ten R's of a purchasing procedure. Along with the factors which influence the selection of suppliers?

SCRM -

Question 01: Explain in detail the concept of service encounter. Also brief the service encounter triad.

Question 02: In accordance to Service gap model, explain various way of improving service quality

Question 03: Define service innovations and give five examples of service innovations.

Question 04: Explain the yield management and queue management with examples.

Question 05: With the help of a diagrammatic representation, explain the concept of Reorder Level with Constant Demand and Lead Time in real life situations.

Question 06: Enumerate the characteristics of B2B relationships, from the Industrial Marketing and Purchasing (IMP) School of Thought perspective.

Question 07: Explain in detail the CRM Strategy Matrix. Explain each component of the matrix

Question 08: Explain the implementation process of CRM system in detail.

Question 09: State the role of BPO Services in Investment and Asset Management.

Question 10: State the various contractual issues that need to be considered in BPO Industry.

Question 11: Develop a service blueprint for any service firm. (Mobile shop, fast food restaurant, bank, etc.)

Question 12: Define CRM and describe the IDIC model in detail.

Question 13: Explain in detail the CRM Strategy Development Process.

Question 14: Explain in detail the three main drivers of BPO industry.

SCM -

Question 01: Explain the different strategic decisions made in SCM?

Question 02: Explain in detail the influence of various factors on make or buy decisions.

Question 03: Explain the different types of collaborative SCM?

Question 04: Explain the key steps in benchmarking for best practices?

Question 05: Explain the concept of Green Supply Chain Management (GSCM)?

Question 06: State the importance of materials management. Also explain the integrated approach to materials management

Question 07: Identify the various cost associated with management of materials.

Question 08: List the steps of a negotiation process.

Question 09: Explain the different types of stores with examples.

Question 10: Explain value management strategy in procurement management.

Question 11: Explain the role of information technology in supply chain?

Question 12: Explain in detail how inventory can be managed in supply chain.

Question 13: Explain in detail the integration process of lean manufacturing and SCM?

Question 14: Explain the SCOR model

Question 15: Explain E-procurement and its process.

Attachment:- Assignment Files.rar