What is the most creative customer wow experience

Assignment Help HR Management
Reference no: EM131259576

There are many ways to increase customer satisfaction, and increase the level of customer service in your establishment. One is to "tune in" or be more sensitive to guest needs. Another might be to establish a greater rapport with your customers.....knowing your customers by name is extremely important in our field.

I have found the most effective method of improving customer service is to provide an "unexpected" or "special" service to a guests experience, sometimes at a moment's notice. The term used for this kind of customer surprise, is called "wowing" the guest.

Airlines occasionally "wow" their passengers with a small candy bar treat as they board. It is unexpected and makes for a nice "appreciative" surprise to the travel experience. By the same token, restaurant chefs from time to time may send out a small, one-bite Amuse-Bouche (look it up) to the table "compliments of the chef".

Think about your dream job once you graduate. From a customer service perspective, what is the most creative customer "wow" experience you can think of that will go along way in retaining their business, yet at the same time, not be a costly burden to your operation?

Your initial post should be at least 250 words.

Reference no: EM131259576

Questions Cloud

Find the rate of acceleration of the system : The initial speed of the box at the bottom of the incline is 2 m/s. How far does the box travel along the incline before coming to rest?
Why might health care organizations and staff members : Why might health care organizations and staff members be reluctant to report adverse events? Explain the financial and nonfinancial implications that a major adverse event may have on a health care organization.
Create a bcg matrix for jetblue airways : Create a BCG Matrix for JetBlue Airways. Recommend speci?c strategies and long-term objectives. Show how much your recommendations will cost. Clearly itemize these costs for each projected year. Compare your recommendations to actual strategies pl..
Explore both new and traditional modes of advertising : Explore both new and traditional modes of advertising. Discuss the appeal/power and limitation of each. Develop a Research Proposal.
What is the most creative customer wow experience : Airlines occasionally "wow" their passengers with a small candy bar treat as they board. It is unexpected and makes for a nice "appreciative" surprise to the travel experience. By the same token, restaurant chefs from time to time may send out a s..
What is the purpose of the abc classification system : What is the purpose of the ABC classification system? Identify and explain the types of costs that are involved in an inventory system.
How are organizations similar to living things : 1. How are organizations similar to living things? 2. Why is it important to understand organizational behavior?
The accounting pogram is expected to increase the benefits : Describe how your education in the accounting pogram is expected to increase the benefits you provide to an employer. What do you think will be the long term effect on your salary? Why did you choose to pursue a degree in business rather than some ot..
Understanding of creating effective presentations : Creating an Effective Business Presentation For this assignment, you will demonstrate an understanding of creating effective presentations by putting yourself in the place of an IT manager whose company is seeking to be included in an IT/business ..

Reviews

Write a Review

HR Management Questions & Answers

  Improve problem solving capabilities within organization

Types of teams as to their effectiveness that will improve problem solving capabilities within organizations.

  Influence tactics help in reducing organizations politics

Explain the different types of influence tactics that will be of a help “if adopted” in reducing the organizational politics.

  Report on citigroup''s hr service level agreement

Human Resources or Human Resource Management deals with HR Service Level Agreement. HR Service Level Agreement is an agreement made between the employer and the employee, which states that the employee would work under any client and sometimes any ti..

  A project report on hrm

Human Resource Management as the name suggests, it is a management discipline which deals with the human i.e. the workforce aspect of organizations. Need and practices of HRM are inevitable in present scenario of extreme competition where "Talent War..

  Hrp: recruitment and selection

Recruitment and Selection is the initial ladder of any Human Resource Planning process and contains an immense significance for any organisation.

  A project report on study of statutory complainces

Statutory compliance and its immense knowledge are crucial to be understood in an organization. It contains all the forms, procedures and acts applicable in a company.

  Operant conditioning and Reinforcement

Operant conditioning is a learning process where behaviour is controlled by its consequences. In this process an individual's behaviour can be modified through the use of positive or negative reinforcement.

  Effectiveness of training programs in achieving customers an

The main motive for conducting this research is to provide broad range of research of the literature and their reviews related to training and development and assisting the employees in providing customers satisfaction.

  A critical analysis of hr processes and practices in fedex c

FedEx is illustrious for its novel HR processes and practices that have greatly accounted for its success.

  Integrating culture and diversity in decision making

People in the organization are known as Google where they share common goals and have common vision.

  Impact of employee attrition on people management in organis

Talent management implies recognizing a person's inherent skills, traits, personality and offering him a matching job.

  Labour dissonance at maruti suzuki india limited: a case stu

This Case Study focuses on various issues related to Labour Unrest at Maruti Suzuki India Limited.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd