What is the maximum amount a firm should invest

Assignment Help HR Management
Reference no: EM132985277

A company has 200 customer service agents. Assuming the dollar value of a standard unit increase in customer service per customer service agent is $4,000. What is the maximum amount a firm should invest for a training programme that delivers 0.2 standard unit change in customer service?

Reference no: EM132985277

Questions Cloud

Impact of pandemic current and future global workforce : Impact of pandemic current and future global workforce (changes in workforce diversity, job design, technology infusion, etc.)
What is reverse culture shock : What is "reverse culture shock"? How would you ensure that your employees do not experience this when they return to the United States after a 5 year assignment
How might the practices be perceived by other employees : How might the inclusive practices listed earlier be perceived by people who are gay or lesbian? How might the practices be perceived by other employees?
Traditional skill sets always needed in the workplace : What do you believe will be the traditional skill sets always needed in the workplace?
What is the maximum amount a firm should invest : A company has 200 customer service agents. Assuming the dollar value of a standard unit increase in customer service per customer service agent is $4,000.
Explain the value and importance of description : Explain the value and importance of description, understanding, prediction, and control as it applies to organizations as an open system
Task of developing ways to identify concerns : You work as an individual support worker in a service that provides support to individuals with disabilities as well as aged care clients. This centre that you
Teaching about newborn allergies : ?A nurse is reinforcing teaching about allergies with the guardian of a newborn. What three (3) teaching points would the nurse reinforce in the teaching about
Create a plan for individual and team learning : We have to create a plan for individual and team learning and development for the next twelve months that will meet the needs of the organisation, team and indi

Reviews

Write a Review

HR Management Questions & Answers

  Improve problem solving capabilities within organization

Types of teams as to their effectiveness that will improve problem solving capabilities within organizations.

  Influence tactics help in reducing organizations politics

Explain the different types of influence tactics that will be of a help “if adopted” in reducing the organizational politics.

  Report on citigroup''s hr service level agreement

Human Resources or Human Resource Management deals with HR Service Level Agreement. HR Service Level Agreement is an agreement made between the employer and the employee, which states that the employee would work under any client and sometimes any ti..

  A project report on hrm

Human Resource Management as the name suggests, it is a management discipline which deals with the human i.e. the workforce aspect of organizations. Need and practices of HRM are inevitable in present scenario of extreme competition where "Talent War..

  Hrp: recruitment and selection

Recruitment and Selection is the initial ladder of any Human Resource Planning process and contains an immense significance for any organisation.

  A project report on study of statutory complainces

Statutory compliance and its immense knowledge are crucial to be understood in an organization. It contains all the forms, procedures and acts applicable in a company.

  Operant conditioning and Reinforcement

Operant conditioning is a learning process where behaviour is controlled by its consequences. In this process an individual's behaviour can be modified through the use of positive or negative reinforcement.

  Effectiveness of training programs in achieving customers an

The main motive for conducting this research is to provide broad range of research of the literature and their reviews related to training and development and assisting the employees in providing customers satisfaction.

  A critical analysis of hr processes and practices in fedex c

FedEx is illustrious for its novel HR processes and practices that have greatly accounted for its success.

  Integrating culture and diversity in decision making

People in the organization are known as Google where they share common goals and have common vision.

  Impact of employee attrition on people management in organis

Talent management implies recognizing a person's inherent skills, traits, personality and offering him a matching job.

  Labour dissonance at maruti suzuki india limited: a case stu

This Case Study focuses on various issues related to Labour Unrest at Maruti Suzuki India Limited.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd