What is the implied senice rate at a bank teller window

Assignment Help Operation Management

Reference no: EM132275418

1. Describe the four types of processes used to produce goods and services.

2. Explain the logic and use of the product-process matrix.

3. Explain the logic and use of the service-positioning matrix.

4. Describe how to apply process and value stream mapping for process design.

5. Explain how to improve process designs and analyze process maps.

6. Describe how to compute resource-utilization and apply Little's Law.

Assignments:

1. Answer Problems and Activities Questions 8 and 12 found on page 150 in your textbook

8. What is the implied senice rate at a bank teller window if customer demand is 26 customers per hour, tufo bank tellers are on duty., and their labor utilization is 90 percent?

9. Refer to Exhibit 7.7. Suppose that if the restaurant uses iPads to place orders and notify waiters when the customer's order is ready, the time on the order board (now an electronic order board) decreases from 5 minutes to 1 minute, and the prepared order wait time decreases from 5 to 3 minutes. Recompute the total valne-adderl and non-wane-added time and end for this scenario. Explain how speeding up the order and delivery process might affect customer satisfaction.

10. An express checkout line at a grocery store takes an average of 3 minutes to ring up a customer's order. On average, six customers are in the checkout line. What is the average number of customers per hour processed in the checkout line?

11. An accounts receivable manager processes 200 checks per day, with an average processing time of 15 working days. What is the average number of accounts receivable checks being processed in her office? What if, through information technology, she reduces the processing time from 15 days to 10 days to 5 days? What are the advantages and disadvantages of adopting this technology? Explain.

12. A manufacturer's average work-in-process inventory for Part #2934 is 995 parts. The workstation produces parts at the rate of 225 parts per day. What is the average time a part spends in this workstation?

Reference no: EM132275418

Questions Cloud

Evaluate the relationship between congress and the president : Discuss two (2) reasons why the presidential duties may conflict with the role of Congress. Justify your response with examples.

What interventions might help chris stop hitting : Chris is a 6-year-old male who just started hitting his peers at school. His teacher discovered this behavior was learned from another student.

Production strategies is appropriate for high-cost business : Which of the following production strategies is most appropriate for a High-cost business? In general, research linking diversity and firm performance?

Thinking about the concept of strategic partnerships : This is an exercise in thinking about the concept of strategic partnerships.

What is the implied senice rate at a bank teller window : What is the implied senice rate at a bank teller window if customer demand is 26 customers per hour, tufo bank tellers are on duty.

Describe two common sexuality-related transitions : Describe two common sexuality-related transitions or concerns at each stage - Provide two examples of how research and theory characterize positive sexual

Create a chart that maps the appeals process within a case : Create a chart that maps the appeals process within a case selected from the list below. (You may use Microsoft Word, Microsoft Excel, other similar word.

Improvement algorithm design technique with an example : Please discuss dynamic programming, greedy, and iterative improvement algorithm design technique with an example.

Managing personnel in healthcare organization : Which of the HR models appears most appropriate for managing personnel in a healthcare organization? Why?

User Account

All Pages