Reference no: EM133288703

Assignment:

Question 1

What role do individual differences play in interpersonal relations? Consider the impact of things such as personality, values, beliefs, culture, gender, emotional/intellectual intelligence, physical, generational and cognitive differences. Why would we care about this in the business world? Please thoroughly explain and support your response.

Question 2

What is the idea of treating people equally in the workplace? What does that mean and how does one do that? Also consider the idea of fairness in the workplace. If you treat people equally, will that automatically lead to fairness? Please be sure to fully explain your response and defend your position.

Question 3

Researchers tracked 20,000 new hires and discovered that 46% of them failed within 18 months. Even more surprising is that researchers found that when new hires failed, 89% of the time it was for attitudinal reasons. How would you explain this? What is your conclusion of the data? What might this tell us about the hiring process?

Question 4

In the workplace, you may be dealing with situations either as a manager/supervisor or as a co-worker. For the "A's", give me at least 3 different ways that you would deal with it as a manager or supervisor of the employee with the behavior or issue. For the "B's", give me at least three different ways that you would deal with it as a co-worker. Please explain and/or support your responses.

A (As a Manager/Supervisor):

Dealing with an employee with low self-esteem

Dealing with an employee who has a known psychological condition

Dealing with someone who is constantly sending around jokes on Monday mornings. They are kind of funny but they occasionally contain nude images or Snap Chat screen shots and would probably make you blush if your mom was in the room.

Dealing with an employee who always keeps to himself. That part is ok, but he's been creeping everyone out lately because he's been wearing all black to work and is sporting a brand new tattoo on his wrist that says 'The End Is Near'. Last week he put a dark poem about death on his computer as his screensaver.

B (As a Co-worker):

Dealing with an employee who is regarded as a workplace bully

Dealing with a new employee who is challenged with the English language

Dealing with a member of the team who isn't contributing his/her fair share - a slacker who sits back and simply collects the paycheck.

Question 5

Facts: 7% of messages are conveyed through words

38% through certain vocal elements (tone, inflection, noises, etc.)

55% through non-verbal (facial expressions, gestures, posture, etc.)

Non-verbal communication is key to our messaging. It often says more than we even think! The 2016 Presidential Debates had been filled with messages that were sent with everything but words. You are to watch a brief (21:13) video (Youtube - Part 1 of second presidential debate at Washington University) and then analyze what you see as it relates to the non-verbals and vocal elements (everything other than the spoken words). You should watch it twice, first with it muted so that you are watching it without words. Then a second time to see what you discover when you have access to vocal elements like tone, pitch and actual words.

What impact does it have on your reaction to the overall message? Does the non-verbals affect your impression of the candidates? What impact, if any, does it have on credibility? What technique was used especially well by each candidate? In your opinion, without regard to the spoken word, who do you think "won" this debate based on the non-verbals? Why? Note: This is NOT a question asking you your political views or position, but asking you based on what you've seen and your analysis, who better commanded the stage.