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Case: Jane, Mary, and Kate are highly trained nurses at the Manreh Clinic's Vaccination Unit. These three nurses perform vaccination against COVID-19 every day from 11:00 hrs to 15:00 hrs. On average, each nurse spends 90 seconds per vaccine shot (includes preparation, disinfection, the shot itself, and filling out the paperwork).
Question 1. What is the hourly service rate of a nurse, and the daily output rate (considering the time allocated daily for vaccination) of the Vaccination Unit, assuming all three nurses have equal skills and work at the same standard service rate?
Question 2. The head of the Vaccination Unit says the average labor utilization rate is 90% as far as vaccination process is concerned. On average, how many patients arrive per hour to get vaccination (that is, what is the average hourly demand rate)?
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