What is the flow rate of the process

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An automated car wash serves customers with the following serial process: pre-treat, wash, rinse, wax, hand dry. Each of these steps is performed by a dedicated machine except for the hand dry step, which is performed manually on each car by one of 2 workers. The steps of the process have the following processing times:

Pre-treat: 5 min per car.

Wash: 4 min per car.

Rinse: 2 min per car.

Wax: 4 min per car.

Hand dry: 12 min per car.

(a) If the car wash has a demand of 20 cars per hour, what is the flow rate of the process?(Round to nearest integer)

(b) If the car wash has a demand of 15 cars per hour, what is the utilization of the machine that performs the wax process? (Round to the nearest integer)

Reference no: EM131441040

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