What is the expected number of customers in the system

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Reference no: EM132217409

1. Drop-in customers arrive at the Department of Motor Vehicles at a rate of 19.2 per hour and can be processed at a rate of 25.7 per hour. What is the expected number of customers in the system?

2. Drop-in customers arrive at the Department of Motor Vehicles at a rate of 19 per hour and can be processed at a rate of 23.9 per hour. What is the utilization of this process? (use decimal format, e.g., enter 50% as .50)

3. The average service time at the CSUS Financial Aid Office is 7.3 minutes and the average time between arrivals is 18.1. What is the hourly arrival rate?

Reference no: EM132217409

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