What is the estimated average time per phone call

Assignment Help Operation Management
Reference no: EM131730026

Work Sampling

A work sampling study is to be performed on an office pool consisting of 10 persons to see how much time they spend on the telephone. The duration of the study is to be 22 days, seven hours per day. All calls are local. Using the phone is only one of the activities that members of the pool accomplish. The supervisor estimates that 25% of the time of the workers is spent on the phone.

Provide the following:

(a) At the 95% confidence level, how many observations are required if the lower and upper limits on the confidence interval are 0.20 and 0.30.

(b) Regardless of your answer to (a), suppose that 200 observations were taken on each of the ten workers (2000 observations total), and members of the office pool were using the telephone in 590 of these observations. Construct a 95% confidence interval for the true proportion of time on the telephone.

(c) Phone records indicate that 3894 phone calls (incoming and outgoing) were made during the observation period. What is the estimated average time per phone call?

Reference no: EM131730026

Questions Cloud

What ethical conflicts does the president face : What rationalizations can you detect that plant employees have devised, What ethical conflicts does the president face
Readiness for change impacts resistance for change : How exactly does readiness for change impacts resistance for change and the likely success of change initiatives?
Explain how choice will affect power of any hypothesis tests : A researcher is deciding whether to use a sample size of 100 or whether to increase the sample size to 200. Explain how this choice will affect the power.
What is the direct materials usage variance : Garland Company uses a standard cost system. What is the direct materials usage variance for the month of December
What is the estimated average time per phone call : What is the estimated average time per phone call?
Describe what the personnel involved did right : This guideline is invaluable in my eyes because we need to be able to identify the hazard or incident so we know how and who will respond.
What action plan would you recommend to robin? : What are the pros and cons of accepting offer of barons to assist in securing King Richard's release from prison? What action plan would you recommend to Robin?
What was the direct labor efficiency variance : NewTone, Inc makes MP3 players and uses standard costing. The company's actual payroll cost amounted to $300,000. What was the direct labor efficiency variance
Explain how a bull spread can be created from the two option : Explain how a bull spread can be created from the two options and using a payoff table show the profit pattern for the various stock price range

Reviews

Write a Review

Operation Management Questions & Answers

  The site perceived market demographic

Choose any Web site that you like. Assume that they have asked you to help market them. Regardless of budget, which marketing methods do you think would be most e?ective in reaching the site’s target audience? Detail your marketing plan. Make sure yo..

  Minimum automobile insurance liability

Determine the minimum automobile insurance liability limits for your state. How do these minimums compare with those in other states? How well insured do you feel someone would be if they carried only the legal liability limits.

  Examine the companys value chain to find out where they can

write an eight to ten 8-10 page paper in which you 1 choose the two 2 segments of the general environment that would

  Using the triangle of satisfaction model

Using the Triangle of Satisfaction model, how would you analyze the event from three varying positions: BP, state of Louisiana, and the U.S. federal government.

  What is referred to soft money within securities industry

Consider the case of what is referred to as soft money within the securities industry. According to critics, a common practice in the securities industry amounts to little more than institutionalized kickbacks. "Soft Money" payments occur when financ..

  The ethics of the two characters behaviors

In the case of the Coyote and Road Runner, one might question the ethics of the two characters' behaviors.

  Business laws in china and tax structure in china

This will be a 10 page paper discussing a new business idea that will be developed in China. Knowledge in fields like currency exchange, business laws in China, tax structure in China, Human Resoures, etc.

  Operations of the business to a significant degree

Gelato Company is a franchisor. Sue operates a Gelato Company franchise. Ralph is one of Sue's employees. As a franchisor, if Gelato Company controls the day-to-day operations of the business to a significant degree, it may be liable for tortious act..

  International strategy methods

International strategy methods. Let’s start with the concept of value chain creation. When looking at the primary and support activities of the value chain, how might a company go about deciding on which parts it would locate internationally? How do ..

  Insurance company chain with central inventory operation

Thomas Kratzer is the purchasing manager for the headquarters of a large insurance company chain with a central inventory operation.? Thomas's fastest-moving inventory item has a demand of 5,750 units per year. The cost of each unit is ?$104?, and th..

  For the passport office-make up the total task of checking

For the passport office, described above, the total work content of all the activities that make up the total task of checking, processing and issuing a passport is, on average, 30 minutes. How many people will be needed to meet demand?

  Echoing principles of the human relations movement

Echoing principles of the human relations movement, Dalkir claims that much of the organization's valuable knowledge walks out the door at the end of the day. How can organizations best leverage the tacit knowledge inherent in its human capital to co..

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd