Reference no: EM132282948
1. Amy is interested in a career in human resource management. She expected her first job to focus on giving employees access to information and enrollment forms for training, benefits, and other programs. However, she has since learned that HR employees spend less time doing that kind of work. Which of the following trends is behind that change?
benefits have been cut from most company programs
managers have taken over those HR duties
due to privacy laws, human resources cannot obtain any sensitive employee information
lack of voluntary participation has led to the elimination of employee training programs
employees can now get such information through self-service
2. According to your text, it is not enough for HR professionals to know how to perform tasks specific to human resource management. HR professionals also must be able to work effectively with others, contribute to business success, and
lead others ethically.
keep up-to-date on technology laws.
ensure policies remain unchanged.
occasionally gather relevant data.
Instruct others in the use of HR technology.
3. What is the difference between data and information?
Information is numerical or verbal descriptions that usually result from some sort of measurement; while, data are presented in a form that is useful for a specific purpose.
Data and information are the same with respect to discussions about management and accounting information.
Information is used when discussing a firm's profits or losses; while, data are discussed when describing a company's competitive edge.
Data are only used when discussing a firm's profits or losses; while, information is only discussed when describing a company's competitive edge.
Data are numerical or verbal descriptions that usually result from some sort of measurement. Information is data presented in a form that is useful for a specific purpose.
4. Which of the following scenarios exemplifies an individual in the external labor market?
Hilary, an employee, going through training.
Andrew, a temporary worker, being paid by a company for his services.
Katie, a contract worker, working for a certain period specified in a written contract.
Salim, an employee, securing his financial services certification.
Jill, an engineering graduate, looking for a job.
5. Which of the following reflects a core value of total quality management?
encouraging cooperation with vendors, suppliers, and customers to improve quality
providing quality training to specific employees
detecting errors and correcting them as they appear in an error-prone product or service
measuring an employee's progress based on how productive the employee appears
developing generalized methods and processes that only focus on meeting the needs of external customers
6. Which of the following is necessary for the success of employee empowerment?
Employers should provide feedback only when employees resign and are about to leave the organization.
Pay and other rewards should reflect employees' loyalty to the organization and not their authority.
The jobs must be designed in such a manner that the managers have complete control over business processes.
Employees must be properly trained to exert their wider authority and use information resources such as the Internet.
Employers should create jobs that minimize the need for the employees to come up with innovative ideas and solutions.
7. Which of the following technologies lets a company rent space on a remote computer system and use the system's software to manage its HR activities, including security and upgrades?
A. Application service providers
B. Internet portals
C. Shared service centers
D. Business intelligence systems
E. Electronic performance support systems