What is the customer always right

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Assignment:

Review Business Ethics Chapter including "Non-Compete Agreements" (found in Cases from the Real World in Section 7.1), "Is the Customer Always Right?" (found in Cases from the Real World in Section 7.2), and "Insider Trading and Fiduciary Duty" (from the Ethics Across Time and Cultures feature in Section 7.4).

Describe the main ethical issues raised by each of the cases. Using the cases as examples, answer the following questions.

  • When employees are on the job, what responsibilities do they have to coworkers and to the company, as well as to themselves?
  • How would you react if you learned your company's managers were behaving unethically or breaking the law? Who could you tell and what would you expect as a result?
  • What would you do if a client or customer was behaving badly toward you as an employee representing your firm?
  • What responsibilities do employers have in creating the workplace conditions that support ethical decision-making by employees?

Reference no: EM133334103

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