Reference no: EM133100569

BSBHRM524 Coordinate workforce plan implementation - Clinton Institute

Assessment Task: Written Questions

Question 1: What are the five (5) key features/element of the industrial relations system in Australia, as outlined by the Australian Attorney General?

Question 2: a) List five (5) key features of industrial relations in Australia in the hospitality and allied industries?
b) List five (5) key features of the external labour supply available in Australia for the hospitality industries?

Question 3: What are the two (2) tools used by the Australian Bureau of Statistics (ABS) to gather data for their labour force estimates based and llabour force analysis?.

Question 4: Does labour force data measure numbers of people or numbers of jobs?

Question 5: When measuring and reporting "employment" using workforce analysis-
a) What is the "one hour rule"?
b) When the ABS classifies people as employed full-time, how many hours have they worked (or usually work)?
c) When the ABS classifies people as employed part-time, how many hours have they worked (or usually work)?

Question 6: When measuring and reporting using workforce analysis-
a) Why is trend data important?
b) What are the two (2) features of seasonally adjusted data which the ABS explains should be understood?

Question 7: Outline three commonly used labour force forecasting techniques-

Question 8: List two (2) sources you could use to monitor changes to government policy on labour demand and supply.

Question 9: Outline the of the five (5) main elements of the programs to build a reputation as an employer of choice, as outlined by Hays Recruiting specialists?

Question 10: Outline two (2) other common programs to build a reputation as an employer of choice.

Question 11: Summarise five (5) of the key aspects that relate to Australian staff turnover rates, excluding demographics (see Question 12 following) , as found by the Australian HR Institute in their latest Turnover and Retention Research Report

Question 12: What are two aspects that relate to Australian staff turnover rates' demographics, as found by the Australian HR Institute in their latest Turnover and Retention Research Report ?

Question 13: a) What are the four (4) main key aspects of the skilled labour supply in Australia?
b) What are the two (2) key aspects of the skilled labour sources in Australia?

Question 14:  List five (5) key aspects of successful staff recruitment strategies.

Question 15: List the six (6) stages of effective workplace training strategies together with three (3) key aspects of each stage.

Question 16: List six (6) key aspects of successful staff redeployment strategies

Question 17: List six (6) key aspects of successful staff redundancy strategies.

Question 18: Using the Australian Government Department of Human ServiceWorkplace Diversity and Inclusion Strategy 2016-19 as a guide, list six (6) key aspects of successful strategies for diversity in the workplace..

Question 19: - Case Study A
You are the manager of a large hotel in the CBD with accommodation and bar/ restaurant facilities. You have just been informed that a major sporting event will be held, less than two (2) kms away, in 12-months' time.
Using your own analytical skills or applying lateral thinking, identify three (3) potential issues/ problems that may occur as a consequence of this event, together with two corresponding contingency plans for each issue.

Question 20: - Scenario B
Joes Café is a busy café in the heart of the CBD, which was established over 5 years ago. It's only open Monday -Friday 10am - 4pm, to capitalise on the coffee and lunch trade. Outside of these hours the CBD café trade is virtually non-existent, so it has focused its marketing strategy over the past 12 months to specialise in this market and proving to do very well.

Review, analyse and evaluate the historical data below to determine your answers to Question 20(a) to Question 20(d) following.
Joes Café Historical Data Over the Past 12 Months

Question 20 (a):
What is the current daily average spend per customer in each of the quarters?

Question 20 (b):
If the continued trend in customer numbers and daily spend continues next quarter what will be the expected number of customer per day and they average daily spend?

Question 20 (c)
Use the Ratio Analysis Forecasting technique to determine the staffing levels over the next quarter, based on your above forecast in Question 20 (a) & (b).

Question 20 (d)
Outline below a workforce plan which identifies any positions which will need to be recruited to meet the needs of projected demand.

Attachment:- Coordinate workforce plan implementation.rar