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What is the balking and reneging

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Reference no: EM131615130

Question: 1. If customers arrive for service according to Poisson distribution with a mean of 5 per day, how fast the average service time (assume exponential) must be to keep average number in the system less than 4.

2. Give some examples from real-life situations for balking and reneging.

Reference no: EM131615130

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