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Since the deregulation of the airline industry, fierce competition has forced Global Airlines to reexamine their operations for efficiency and economy. As part of their campaign to improve customer service, they have focused on passenger check-in operations at the terminal. Global operates a common check-in system wherein passengers for all Global's flights line up in a single "snake line." The arrival rate is estimated to be 66 passengers per hour. The check-in process takes an average of six minutes. Agents are paid $23 an hour. The customer relations department estimates that every minute a customer spends waiting in line to be checked in, it costs Global $1 due to missed flights, customers' dissatisfaction, and loss of future business. Assume that interarrival and service times are exponentially distributed.
a. How many agents should Global staff?
b. What is the average waiting time in line? (Do not round intermediate calculations. Round your answer to 3 decimal places.)
c. What is the average number of customers in the system? (Do not round intermediate calculations. Round your answer to 2 decimal places.)
d. What is the average number of customers that are in service? (Do not round intermediate calculations. Round your answer to 1 decimal place.)
Provide at least 200 word answer to: Jacques Pierre manufactures and sells a line of perfume - Le Peux - in distinctly-shaped containers that are instantly recognizable. May Jacques Pierre register the shape of the containers as a trademark?
How many cups must be recycled annually to meet this goal? The number of cups is the same year to year and the interest rate use 0%.
Beverly Mills has decided to lease a hybrid car to save on gasoline expenses and to do her part to help keep the environment clean. The car she selected is available from only one dealer in the local area.
From an economic perspective, was the shift to a free trade regime in the textile industry good for Bangladesh?
A cafeteria serving line has a coffee urn from which customers serve themselves. Arrivals at the urn follow a Poisson distribution at the rate of three per minute.
In your judgement, also from an ethical point of view, should turner contraction also or B&C steel pay for all or part of $2428000 explain your view.
What is the "relative" wage rate (in $) of operating Zooland, after taking productivity differences into account?
Favors Distribution Company purchases small imported trinkets in bulk, packages them, and sells them to retail stores.
Illustrate what are the key issues facing Goggle at the time this case (2010) illustrate what written and illustrate what strategic options can the company pursue to resolve these issues.
Chicago's Hard Rock Hotel distributes a mean of 1,000 bath towels per day to guests at the pool and in their rooms. This demand is normally distributed with a standard deviation of 100 towels per day
During the day, the traffic on North Monroe Street in Quincy is fairly steady, but the traffic conditions can vary considerably from one hour to the next due to slow drivers and traffic accidents
Formulate the linear programming problem to maximize the profit during the coming month. Write all of the constraints that are indicated by the above description of the problem.
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