What is the average waiting time customers

Assignment Help Operation Management
Reference no: EM132735994

A local autobody shop is looking to hire a new mechanic for processing quick oil changes. Two candidates have applied for the position. Frank Fillman is fresh out of Auto Mechanic school and expects a $26 per hour salary. His average service time for an oil change is 14 minutes. Amanda Cartun is a veteran who expects $34 per hour. Her average service time is 10 minutes. Factoring in goodwill, the cost for customer waiting is $40 per hour (this includes both time spent waiting for service to begin and the time for the actual oil change). Customer's arrive for oil changes at an average rate of 3 per hour.

a. What is the average waiting time customers would spend in the system under each applicant?

b. Which applicant should be hired? (Use cost analysis.)

Reference no: EM132735994

Questions Cloud

Polygraph machines to detect lies and deception : What are some problems with law enforcement agencies using polygraph machines to detect lies and deception?
What is the optimal number of servers : The local self-serve yogurt shop is looking to provide staffing to meet customer demand over the summer peak season. While the customers can self-serve
How much total net operating capital does JT have : Jenn Translation (JT) Inc. reported $10 million in operating current assets, $15 million in net fixed assets, How much total net operating capital does JT have
Multi-voting process tool : Discuss the four criteria that should be considered when selecting a solution: risk, economy, timing, and resources. How might they apply to your solution?
What is the average waiting time customers : a. What is the average waiting time customers would spend in the system under each applicant?
Compute the direct materials price and efficiency variances : Compute the direct materials price and efficiency variances. Be sure to indicate whether the variances are favorable or unfavorable.
R/617/2269 Software Development Assignment : R/617/2269 Software Development Assignment Help and Solution, OTHM Level 4 Diploma In Business Management - Assessment Writing Service
How much concentrated pesticide is required in total : You wish to spray a cash-crop with a pesticide which has a suggested rate of application 15 L/ha. The area to be sprayed is 6 ha.
What would be the required rate of return : Stock analysts expect the dividend to growth by 7% indefinitely. If Langkasuka Holdings' current share price is $25, what would be the required rate of return?

Reviews

Write a Review

Operation Management Questions & Answers

  Effective information system is important for a nonprofit

An effective information system is important for a nonprofit organization and should do more than just be an accounting system. Address at least four areas of accounting and other information that a system should be able to accumulate and process.

  Explain how organizations use different parameters to

you have been asked to be a guest speaker in a high school business class. your task is to explain the basic concepts

  Given what you have read about institutional theory

Given what you have read about institutional theory, comment on the quote from William Inge, former dean of St. Paul's, London:

  Give example of loyalty marketing program

Give an example of a Loyalty marketing program, or frequent buyer program, reward loyal consumers for marking multiple purchases.

  What is a modem

What is a modem? When and why are modems necessary? What is a cable modem, and how does it differ from a traditional modem?

  Margin of error and the confidence interval

What is the connection between the Margin of Error and the confidence interval?

  What three strategic management models

What three strategic management models can help to explain how businesses should position themselves to exploit current trends?

  Legal ramifications because of antitrust laws

Intense competition such as price wars are accepted practices in united states but cooperation in companies has legal ramifications because of antitrust laws.

  Which stages of the project management life cycle

Which stages of the Project Management Life Cycle are most likely to experience conflict with Time, Cost and Scope?

  Define value analysis

Define value analysis and describe its use in a selling situation?

  Which principles of financial management discussed

Which principles of financial management discussed in this chapter are most relevant to the case of Hull House?

  Selecting the managing director of its indian subsidiary

Tel-Comm-Tek (TCT) manufactures a variety of small office equipment such as copying machines, dictation units, laser printers, and paper shredders.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd