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A local autobody shop is looking to hire a new mechanic for processing quick oil changes. Two candidates have applied for the position. Frank Fillman is fresh out of Auto Mechanic school and expects a $26 per hour salary. His average service time for an oil change is 14 minutes. Amanda Cartun is a veteran who expects $34 per hour. Her average service time is 10 minutes. Factoring in goodwill, the cost for customer waiting is $40 per hour (this includes both time spent waiting for service to begin and the time for the actual oil change). Customer's arrive for oil changes at an average rate of 3 per hour.
a. What is the average waiting time customers would spend in the system under each applicant?
b. Which applicant should be hired? (Use cost analysis.)
An effective information system is important for a nonprofit organization and should do more than just be an accounting system. Address at least four areas of accounting and other information that a system should be able to accumulate and process.
you have been asked to be a guest speaker in a high school business class. your task is to explain the basic concepts
Given what you have read about institutional theory, comment on the quote from William Inge, former dean of St. Paul's, London:
Give an example of a Loyalty marketing program, or frequent buyer program, reward loyal consumers for marking multiple purchases.
What is a modem? When and why are modems necessary? What is a cable modem, and how does it differ from a traditional modem?
What is the connection between the Margin of Error and the confidence interval?
What three strategic management models can help to explain how businesses should position themselves to exploit current trends?
Intense competition such as price wars are accepted practices in united states but cooperation in companies has legal ramifications because of antitrust laws.
Which stages of the Project Management Life Cycle are most likely to experience conflict with Time, Cost and Scope?
Define value analysis and describe its use in a selling situation?
Which principles of financial management discussed in this chapter are most relevant to the case of Hull House?
Tel-Comm-Tek (TCT) manufactures a variety of small office equipment such as copying machines, dictation units, laser printers, and paper shredders.
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