What is the average wait for service by customers

Assignment Help Operation Management
Reference no: EM13926340

A priority waiting system assigns arriving customers to one of four classes. Arrival rates (Poisson) of the classes are shown in the following table:

Class

Arrivals per Hour

1

2

2

4

3

3

4

2

Five servers process the customers, and each can handle three customers per hour.

a. What is the system utilization?

b. What is the average wait for service by customers in the various classes? How many are waiting in each class, on average?

c. If the arrival rate of the second priority class could be reduced to three units per hour by shifting some arrivals into the third priority class, how would your answers to part change?

d. What observations can you make based on your answers to part c?

Reference no: EM13926340

Questions Cloud

Essay about occupational therapy : Write a 9 page long essay about occupational therapy
Determine the average waiting time for each class : Determine the number of customers of each class that are waiting for service. Determine the average waiting time for each class.
Describe the internship site : Describe the internship site and Identify which psychological constructs or theories the site used to meet its objectives, (please use APA citation style and a citation page to identify your theory)
Create the structure of a table : Create an index on the table "Players", indexing on "Team".
What is the average wait for service by customers : What is the average wait for service by customers in the various classes? How many are waiting in each class, on average?
Assignment on mergers and acquisitions : Use the Internet to research a publicly traded company in the United States that has undergone a merger or acquisition within the last three (3) years. Take note of the circumstances surrounding the merger or acquisition.
What purpose does culture serve for an organization : What purpose does culture serve for an organization? Describe the Mayo Clinic's culture from the perspective of espoused values and enacted values. Using the perspective of the functions of organizational culture, explain the impact of Mayo's values ..
Economic efficiency is achieved at a particular output level : Which of the following monetary policies reduces aggregate demand and output?
Explain step-by-step how the conditioning occurred : Clasical conditioning and operant conditioning are two ways in which learning occurs in some animals, including humans. Provide one example of each type of conditioning from your own life. Explain step-by-step how the conditioning occurred

Reviews

Write a Review

Operation Management Questions & Answers

  Book review - the goal

Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..

  Operational plan in hospitality enterprise

Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..

  Managing operations and information

Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..

  A make-or-buy analysis

An analysis of the holding costs, including the appropriate annual holding cost rate.

  Evolution and contributor of operations management

Briefly explain Evolution and contributor of Operations management.

  Functions and responsibilities of an operations manager

A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..

  Compute the optimal order quantity

Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.

  Relationship to operations practice in the organisation

Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.

  A make or buy analysis

Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.

  Prepare a staffing plan

Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.

  Leadership styles in different organizations

Ccompare the effectiveness of different leadership styles in different organizations

  Risk management tools and models

Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd