What is the average time that customers wait in the line

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Reference no: EM131124744

A small grocery store has a single checkout line. On Saturdays, customers arrive at the checkout at the average rate of 7.5 per hour (according to a Poisson distribution). The cashier takes an average of 6 minutes to process a single customer. We assume that the service time is exponentially distributed.

1. What is the system utilization?

2. What is the average time that customers wait in the line (Wq)?

Reference no: EM131124744

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