What is the average defection rate for grocery store shopper

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Reference no: EM13234200

What is the average defection rate for grocery store shoppers in a local area of a large city if customers spend $60 per visit, customers shop 52 weeks per year, the grocery store has a 12% gross margin, and the value of a loyal customer is estimated at $2,750 per year?

Reference no: EM13234200

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