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The Bijou Theater shows vintage movies. Customers arrive at the theater line at the rate of 100 per hour. The ticket seller averages 30 seconds per customer, which includes placing validation stamps on customers’ parking lot receipts and punching their frequent watcher cards. (Because of these added services, many customers don’t get in until after the feature has started.) Use Exhibit 7.12. a. What is the average customer time in the system? Average customer time minutes b. What would be the effect on customer time in the system of having a second ticket taker doing nothing but validations and card punching, thereby cutting the average service time to 20 seconds? (Round your answer to 3 decimal places.) Average time in system minutes c. What would be the customer time in the system if a second window was opened with each server doing all three tasks? (Use closest λ/µ value from Exhibit 7.12. Do not round intermediate calculations. Round your answer to 3 decimal places.) Average time in system minutes d. Would system waiting time which is obtained in part (c) be less than you found in (b)? Yes No
What are two examples of mandatory authority and persuasive authority in Palsgraf v. Long Island?
Which centralized distributed architectural structure knowledge management systems best support innovation and competitive advantage? Why?
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Should a project manager have the right to refuse an assignment because he was not invited to participate in the project plan?
The following information is available about the operations of a call center. There are three departments in this call center: Sales Department that handles all calls related to placing new orders, and has 10 representatives. Calculate the utilizatio..
What can the United States do to better respond to asymmetrical warfare?
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How has the history of healthcare compliance changed since its inception? Hint: Look at the ways in which penalties have increased in various ways. Describe your responsibilities as a healthcare manager as it applies to fraud and abuse. What do you s..
Your supervisor has asked you to create a flyer for patrons that warns them of the potential dangers of surfing the Internet in public places.
Edmunson Electrical Distribution is a leading distributor of electrical equipment and components with over 230 branches in the United Kingdom.
Did the multifactor productivity ratio increase, decrease, or remain the same? If it changed, by what percentage did it change?
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