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At a catalog order centre for gardening supplies, customers browse catalogs, look at display items, and fill out an order card for items that they wish to purchase. They then join a single queue and wait to be served by the next of the six clerks who becomes available (arrivals follow a Poisson process with an average arrival rate of 49 customers per hour.) Clerks will then take the customer’s order card, enter the order in the computer, retrieve the items from a small warehouse, and process payment. Studies show that the service time follows a negative exponential distribution with an average time of 4.11 minutes per customer. What is the average amount of time from when a customer joins the queue until they are finished being served, in minutes? (in minutes)?
a. 0.0041 mins
b. 0.19 mins
c. 2.36 mins
d. 4.34 mins
Identify a process internal to the company that you wish to analyze. Describe the process internal to the company that you wish to analyze.
One software developer took the recently announced "early retirement" package, and is leaving in one week. He is confident he will be able to finish his piece of the work before he leaves.
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Forecasting is an essential tool used by health care administrators to develop objectives and project plans. Find a hospital website that has a mission statement. In one post of 150 words or more, include the following
determined that the team needed training in communication, behavior, and product skills. Using the development pipeline, discuss the methods that can be used to improve the team's skills.
Jack Homeowner lives in the State of Florida and due to a reduction in his household income, he let his self-placed homeowners insurance policy lapse. His mortgage company, Bank of America (a Delaware corporation), force-placed insurance as allowed b..
Describe how a strike by the Teamsters against UPS would affect that company's various stakeholders. Would the current political landscape make a difference? Explain. Union membership has been declining in the U.S. private sector for many years. What..
i data published by the government and data purchased fromout side suppliers can improve the quality of a companys
Which proposal would you recommend to top management? Why? How much of a change in sales would be required in order to make the returns of the two proposals equivalent
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