What is the appropriate numeric value

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Reference no: EM132245054

EK Chemical Company sells a specialty chemical in packages marked 19 grams. In reality, EK has set the process mean at 0.3 grams off the marked weight, and the process currently has a standard deviation of 0.78 grams. Suppose the customer will accept anywhere between +/- 2 from the marked weight as long as the average package has at least 19 grams and not less than the lower tolerance limit. Of the two process capability index values (i.e. the LHS and RHS ratios), what is the appropriate numeric value that is relevant in this case?

Reference no: EM132245054

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