Reference no: EM132300214

1) Organizational politics includes all of the following except ________.

A) Using influence

B) Behavior performed by people in organizations

C) Behavior based on legitimate power

D) Behavior based on social power designed to get one's way

2) According to the halo effect, which of the following will you assume about someone if they are attractive and likable?

A) Neurotic

B) Conceited

C) Intelligent

D) Introverted

3) What is a requirement for all persuasion tactics?

A) They only take place in workplaces with politics

B) Position power determines the persuasion tactics

C) There has to be a target of influence

D) An alternate agenda guides influence

4) Why is the social norm of reciprocity such a powerful persuasion tactic?

A) Reciprocity is based on equity theory, and thus it's a goal that everyone strives for in the workplace

B) Reciprocity is found in many different societies making it a universal and cross cultural persuasion tactic

C) Reciprocity reduces uncertainty that people have, and we are motivated to feel secure in our environments

D) Reciprocity is based on the simple theory of give and take which is easy for people to understand

5) When shopping in a retail store, a very loud alarm goes off. You look around and see that no one is panicking, not even the employees, so you decide that it must be a false alarm and continue shopping. What helps explain your conclusion?

A) Authority

B) Reciprocity

C) Social proof

D) Scarcity

6) If you want to increase your ability to influence others, what type of power should you focus on improving?

A) Social power

B) Positional power

C) Personal power

D) Autonomic power

7) What is the difference between "street smart" which is knowing something because you have done it and "book smart" which is knowing something because you have studied it.

A) Experience

B) Personal power

C) Authority

D) Intelligence

8) Impression management involves controlling the influence process to impact ideas formed about all of the following except a(n) ________.

A) event

B) person

C) idea

D) None of the above

9) Eric is the statistics whiz on your team, and everyone on your team has informally agreed that Eric should run all the stats for your research and presentations while the rest of you take on a larger share of the other project parts. You are likely to help Eric anytime he asks for help, but you don't always put in that extra effort for your other team members. What combination of persuasion tactic and power source explains your willingness to help Eric anytime he asks?

A) Expertise/Consistency

B) Experience/Social proof

C) Autonomy/Scarcity

D) Relevance/Reciprocity

10) Why would a company choose not to grow or expand despite great demand for their product?

A) Create greater perceived value for their product

B) Increase the cost of their product

C) Create greater demand for their product

D) All of the above