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What is operations management

Assignment Help Operation Management
Reference no: EM132513854

Refer to textbook Business Essentials by Ricky W Griffin and Ronald J. Ebert

Answer the following questions in FULL. If assignment cannot be done correctly please do not offer to complete! No plagiarism and report should be submitted with work. Originality and precision is needed!

1. What is operations management? Define the term "utility" and describe how operations creates various forms of utility, providing an example of each. How is operations management more complex when proving services?

2. Successful business leaders say that any business's success depends on the matchup (or compatibility) between its operations capabilities and its overall business strategy. That is, major competitive weaknesses exist when operations capabilities are not consistent with or conflict with company strategy. In contrast, successful companies ensure that operations are designed to support overall strategy. Compare and contrast two companies that have chosen different strategies for attracting customers, as follows:

a) Describe the differences in their strategies

b) Identify and describe key operations capabilities and characteristics for each company.

c) Explain for each company how its operations characteristics either support its strategy, or how those characteristics do not support its overall strategy.

Reference no: EM132513854

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