Reference no: EM132278922
1. What is operation performance?
A) The measure or judgment of how operations in the business have performed or faired in a given point.
B) The measure of the business activities.
C) How organizations create and offer services.
D) The performance of a business in a period
2. Which of the factors does not affect operation performance?
A) Environment
B) Society
C) Economic factors
D) Cost
3. What is meant by the triple bottom?
A) A method of study used to study/understand operation performance
B) Analysis of business management
C) Analysis of management concepts
D) None of the above
4. Define the role of the business society
A) To provide goods and services
B) To promote morality
C) To be responsible for business activities
D) All of the above
5. How should the business be responsible for the environment?
A) By ensuring there is a reduced impact of the business activities to the envirnoment
B) Cleaning the environment
C) Recycling its product
D) Promoting good social behavior
6. What is cooperate social responsiblity?
A) The responsibility of business to shareholders
B) The responsibility of business to government
C) The responsibility of business shareholders
D) The responsibility of the business to the society
7. What is meant in operating performance objectives
A) The value of the business
B) The cost of business operations
C) The cost of running the business
D) Increase profits
8. Which one of the following is not an advantage of operation management?
A) Saving time
B) Increase in customer service
C) Reduced inventory
D) Increased in profits
9. What are tradeoffs?
A) When an improvement in one objectives does not necessarily leads to the improvement of the other
B) When improvement of one objectives does not leads to the improvement of the other
C) When there is no improvement in the objectives of operation management
D) When there is a gradual improvement in the objectives of operation performance
10. One of the advantages of dependability is
A) Leads to reduced costs
B) Leads to saving time
C) Leads to increase flexibility
D) None of the above