Reference no: EM133161080

HR 120 / Human Resource Management

Learning Outcome 1 / Chapter 1

Describe how an organization utilizes various systems of the management of HR to achieve its objective.

• What is human resource management and how does it contributes to organizational performance?
• What are the roles/activities/responsibilities of an organization's HR department?
• What are the areas in which HRM can support organizational strategies?
• What is the role of supervisors and line managers in human resource management?
• What are the trends and challenges that HR faces today?
• What are the workforce characteristics that challenge HR today?
• How has the employment relationship changed and how has it affected HRM?

Learning Outcome 2 / Chapter 2 

Explain the legal and ethical responsibilities of an organization to its employees and the employees to the organization.

• What is the legal framework for Canadian HRM? 
• What is the importance of human rights and its implications for HRM?
• What does 'duty to accommodate' mean?  What does an employer have to do to meet this 'duty'?
• What is a 'bona fide occupational requirement' (BFOR), and who is responsible and why?
• What is the definition of harassment and how can employers can reduce it?
• What is the importance of valuing diversity? Why does having a 'respectful' workplace have an impact on an organization's success?
• What is OH&S?  What are the rights and responsibilities of the employer with respect to workplace health and safety?  What are the rights and responsibilities of the employee with respect to workplace health and safety?

Learning Outcomes 3 / Chapter 3

Apply the concept of analyzing work and designing jobs.

• What is work-flow analysis?  How does it aid in production of a service or product?
• What are the steps in work-flow analysis?
• What is the importance of job analysis?  How is it important to strategic planning and human resources?
• How can job analysis information be obtained?
• What are recent trends in job analysis? 
• What are the different approaches to job design?
• What are the tradeoffs among various approaches to job design? 
• How can organizations plan for the mental demands of a job and use Job redesign to motivate employees?
• What is ergonomics?  Why is it important for an organization to apply ergonomics to their workplace?

Learning Outcome 4 / Chapter 4

Discuss how to plan and recruit human resources to meet organizational goals and objectives.

• How does an organization plan for human resources (in order to meet the organization's strategy)?
• What are the methods of determining labour demand for various job categories?
• What are the procedures of eliminating shortages and surpluses of labour? What are the advantages and disadvantages of each?
• What is employer branding?  How does it make job vacancies more attractive to potential applicants?
• What are the common sources of job applicants?  What are the advantages and disadvantages of each?
• What is succession planning? What is its benefits?
• What is the recruiter's role in the recruitment process? What traits and behaviours should the recruiter exhibit?

Learning Outcome 5 / Chapter 5

Describe the elements of the selection process.

• What are the common methods of selection?  What are the advantages and disadvantages of each?  How does each selection method fulfill the demand of reliability, validity, generalizability, utility and legality?
• What are the major types of employment tests?  What are each designed to evaluate?
• What are the major criteria for evaluating selection methods?
• What are the various techniques of interviewing?  How are effective interviews conducted?
• How do employers carryout a selection decision?
• Understand what KSA's vs competencies