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W"What's happened to Bob?" was the quesitons asked of Jack Otto, production supervisor, by one of his manufacturing workers, Clyde Fisher. Jack had been worndering the same thing for several weeks about Bob Hill, another of his welders. Jack Otto is a 54-year old production supervisor who has been with Stroe Fixture Manufacturing Co. (SFM) for 20 years. He is well liked and respected by his peers and subordinates and is very competent at the technical aspects of his supervisory job. Bob Hill, 40 years old, has been a generally competent and productive welder at SFM for ten years. Bob had been popular with his co-workers. Although he periodically "blows up" at them, he always apologizes afterwards. His adsenteeism rate has been higher than average for the last several years, with most absenteeism on Mondays. Also, it is not uncommon for Bob to be 10-15 minutes late at least once a week. But, becuase of a shortage of experienced welders and because Bob often cuts his lunch hour short to make up his tardiness time, Jack and other managers at SFM have decided to live with Bob's attendance problems as long as they don't become extensive.
1. What actions. If any, should Jack Otto Take? Please answer the question clearly and in detail.
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