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Spartan Redi-Care is a small urgent care facility located near the University. Because of the high competition for student business, the manager of Spartan has decided that the most effective way of competing is to emphasize short wait times. Spartan Redi- Care has even gone so far as to adopt the slogan, "Get in, Get better, Get out." As the facility manager, you have decided that this slogan translates into an average customer wait time of 30 minutes. You have collected the following data taken from a three week period of typical demand:
ca 5 3
cp 5 1
u 5 70 percent
tp 5 6 minutes
a. What is the expected average waiting time for Spartan Redi-Care?
b. If the expected average waiting time is greater than what you have promised, what are some actions that you could introduce to correct this imbalance (be specific)?
Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..
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An analysis of the holding costs, including the appropriate annual holding cost rate.
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