What is employee net promoter score

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Reference no: EM133379663

Questions: Respond to the following three questions:

1) What is Employee Net Promoter Score (eNPS) and where can eNPS be looked up?

2) What is the eNPS for the following firms with the link to where you found the results:

  • Hilton
  • Starwood Hotels
  • Marriott

3. Given the results in part 2 which of the firms would employees would be most likely to answer "yes" to the question "I know how my role contributes to the firm's objectives." Show support, for this response

 

Reference no: EM133379663

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