What is difference between emotion work and emotional labor

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Reference no: EM133645372

Problem

Answer the following based on the article "What Is Emotional Labor?" published.

I. What is the difference between Emotion Work and Emotional Labor?

II. Do you agree with the notion that emotional labor is gendered? Explain.

III. What have your experiences been as related to the concept of emotional labor? You may refer to jobs you or someone you know has held and/or you may refer to your experiences as a customer or client.

Reference no: EM133645372

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