What is differeces the role of service quality

Reference no: EM13225441

What is differeces the role of service quality at amazon.com and Barnes and Noble?

How might a company like Barnes and Noble exploit its dual marketing focus (stores and e-commerce) in a complmentary fashion to provide services that amazon.com would not be able to offer?"
I need 400 words

Reference no: EM13225441

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What is differeces the role of service quality : What is differeces the role of service quality at amazon.com and Barnes and Noble? How might a company like Barnes and Noble exploit its dual marketing focus (stores and e-commerce) in a complmentary fashion to provide services that amazon.com wou..

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