What is customer relationship management

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What is Customer Relationship Management - CRM? Describe the four-step framework for one-to-one marketing that can be adapted to CRM marketing? Provide at least one or two examples. Aim for at least 250+ words to your post.

Reference no: EM13227687

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What is customer relationship management : What is Customer Relationship Management - CRM? Describe the four-step framework for one-to-one marketing that can be adapted to CRM marketing? Provide at least one or two examples. Aim for at least 250+ words to your post.
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