Reference no: EM132804264
Question - The company CEFFA' is competing in the business of commercializing Nespresso-like coffee machines to SMEs (Small and Medium-sized Enterprises).
CEFFA' is using a direct channel deploying its own salesforce.
The company currently offers one single subscription plan providing the machines and capsules for a contract to be renewed each year at the beginning of the year; the customers have to pay a monthly fee, which includes the coffee machine(s) for free and an unlimited consumption of capsules.
The SMEs customers usually buy from this company or a competitor with the same or a different offering.
The CEFFA' company targets the medium-sized companies with at least 250 employees. A CEFFA' customer has to pay €2.200/month. CEFFA' offers this single pricing plan. Other companies offer different plans with different price points.
The company has currently a 10% of the value market share of the total market. It aims to increase the value market share to 12% by the end of Year 1 and to 20% by the end of Year 2.
In the geographic context of reference market, there are currently 5.000 SMEs in Year 1; the number of SMEs is set to be 5% higher at the end of Year 1 and an additional 10% higher by the end of Year 2.
Currently in geographic context of the reference market, there are 20% of SMEs willing to pay €2.200/month and more; on average, they pay €2.400/month. There are 30% of companies willing to pay between €500/month and €2.200/month; on average, they pay €1.000/month. Finally, there are 50% of SMEs willing to pay less than €500/month; they pay on average €200. The growth rate in Year 1 and in Year 2 will be the same for all three categories.
Currently, what is currently the total amount of revenues of CEFFA'? Please indicate CEFFA's revenues. How many customers does the company CEFFA' currently have in its customer portfolio? Please indicate the number of customers of CEFFA'.